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SAUDI GERMAN HOSPITAL - dubai

Patient Testimonials

Patients Testimonials

In July 2020 my wife was diagnosed with stage 2 cervical cancer in Indonesia. Because of COVID-19 the cancer centers in Indonesia were full and most other countries were closed to medical tourists. We found out that Dubai was one of the few countries that was still allowing tourists to enter the country. We had heard that Dubai was rapidly positioning itself as a destination where you can get world class medical treatment and that Saudi German Hospital is one of the primary private healthcare providers in Dubai. So we chose to go to Dubai and chose SGH as our primary healthcare provider.

We received excellent consultation and care from Dr Saeed Raffi and the nursing team in the Oncology Ward. We also received excellent assistance from Mrs. Semira Dikbas the International Patients Director, with visa extensions, and all the small but important information needed when you have to temporarily move to a new country. We also want to say a big thank you to Mrs. Eishimaa Ahmed the Admissions Manager for working with us to process overseas transfers and work with us to fulfill the administrative requirements for our insurance in Indonesia.

Overall our experience with SGH was overwhelmingly positive and we are happy to recommend SGH to our family and friends, and to anyone who is looking for a quality, caring, and helpful healthcare provider in Dubai.

J Brennan & M Winaryo
Indonesia.


My husband, John Masterman, was admitted to ICU via the Emergency Department, on Saturday March 16th. Underwent surgery on Monday 18th, spent many days on ICU before being transferred to Ward 3.
I need to thank the surgeons, theatre staff, ICU staff, Cardiologist, Nephrologist, Anaesthetist, the Security Staff and ALL of the nursing staff for the excellent care and attention John has received throughout his almost month stay in the hospital.
I know John was in a very serious condition when he was admitted, and the fact that he is well enough to now travel home is due to the excellent skills of your staff
God bless you all
Elizabeth Masterman


My Story with migraine started a long time ago, since delivery it become a daily routine, I feel strange when i wake up without that beasts on my mind or eye pain. Recently after a severe headache i went to Saudi German Hospital to see the neurologist Dr. Ahmed Moussa, who listened carefully to all my anxieties and trouble, I can’t believe that migraine become a monthly visitor not the daily unwanted guest. Thanks a lot to all Saudi German Hospital Dubai Staff and all the neurology department.


I am writing you to express my full gratitude and satisfaction of the very high level of professionalism, service, and tenderness of your team in the SGH Dubai. Two years back my wife and I didn’t have the best experience in your hospital, however 9 months ago, until now we had the best experience. My wife(Susana Mahmoud Gavira) delivered at the 11th of August our first baby boy. Since day one Dr. Basma was a true example of a professional and tender doctor, who is taking full care of her patients. She kept doing the great job until the delivery and even after. My wife felt about Dr.Basma as a mother to her here in Dubai, she received the phone calls, inquiries, repeated questions and visits, etc… with a open minded mentality, and caring personality.


I would love to express my satisfaction with the amazing job done by the nurses (Lara, Jenny, Sonia, and another Indian doctor who was wearing Hijab). Dr, Ali (insurance department) was super helpful and very reliable and honest with us. I would absolutely recommend the SGH to all my friends/relatives because of the high standard level of service, and the fact that the staff is putting the patient’s Satisfaction’s first. Thank you for the great experience in your hospital, and we wish your hospital to keep leading as an example of the progress we have here in Dubai.


I visited yesterday your Dental clinic and specifically, I was recommended to see Dr. Ioannis Faklaris by my friend in the office. Let me please express my happiness to meet and know this great Doctor, I am 60 years old who had a long experience with Dentist in my whole life, but never met a doctor like that. Dr. Faklaris is an excellent dentist whose main priority is making sure his patients are comfortable and get the best dentistry he can offer. He took the time to explain every procedure he was doing to do for me in the next visits. I would highly recommend Dr. Ioannis to anyone who needs a dentist!

Sawsan Khattab, Head of Operations


It was an amazing experience of having my baby delivery in Saudi German Hospital Dubai.I had a vaginal delivery which was just very relaxing and calm. Saudi German Hospital has an amazing labor delivery team who takes care of the patient from head to toe. Not to mention the aftercare which was also amazing & very well drafted. The whole experience has affirmed my faith in the services of Saudi German Hospital-Dubai.

Ms. Grainne Sullivan


I cannot express enough how grateful I am to all the staff of SGH, but especially Dr Samir Yacout on his life saving procedure and Dr Farrukh in his assistance for putting me back together again and provide me with the best possible care available. I thank you all for all that you do, I feel truly blessed to have been a patient in your hospital.

Warmest regards
Ms. Siobhan


I would like to extend my deepest thanks and appreciation for Dr. IOANNIS FAKLARIS For his more than excellent care and professional attitude. He is a true example of How a physician should be. I had a lot of dental issues and went to several doctors before finally settling with Dr. IOANNIS FAKLARIS and it was the best choice I made. I am happy that you have him in your hospital providing this high level of patient care.

In my line of work I deal with physicians daily and hence I appreciate the value of a good doctor so Please extend my deepest thanks to him for all his hard work and for putting his patient first and providing the best care.

Thank You,
Karim Sami

My husband, John Masterman, was admitted to ICU via the Emergency Department, on Saturday March 16th. Underwent surgery on Monday 18th, spent many days on ICU before being transferred to Ward 3. I need to thank the surgeons, theatre staff, ICU staff, Cardiologist, Nephrologist, Anaesthetist, the Security Staff and ALL of the nursing staff for the excellent care and attention John has received throughout his almost month stay in the hospital. I know John was in a very serious condition when he was admitted, and the fact that he is well enough to now travel home is due to the excellent skills of your staff God bless you all Elizabeth Masterman
I am writing you to express my full gratitude and satisfaction of the very high level of professionalism, service, and tenderness of your team in the SGH Dubai. Two years back my wife and I didn’t have the best experience in your hospital, however 9 months ago, until now we had the best experience. My wife(Susana Mahmoud Gavira) delivered at the 11th of August our first baby boy. Since day one Dr. Basma was a true example of a professional and tender doctor, who is taking full care of her patients. She kept doing the great job until the delivery and even after. My wife felt about Dr.Basma as a mother to her here in Dubai, she received the phone calls, inquiries, repeated questions and visits, etc… with a open minded mentality, and caring personality.
I would love to express my satisfaction with the amazing job done by the nurses (Lara, Jenny, Sonia, and another Indian doctor who was wearing Hijab). Dr, Ali (insurance department) was super helpful and very reliable and honest with us. I would absolutely recommend the SGH to all my friends/relatives because of the high standard level of service, and the fact that the staff is putting the patient’s Satisfaction’s first. Thank you for the great experience in your hospital, and we wish your hospital to keep leading as an example of the progress we have here in Dubai.
I visited yesterday your Dental clinic and specifically, I was recommended to see Dr. Ioannis Faklaris by my friend in the office. Let me please express my happiness to meet and know this great Doctor, I am 60 years old who had a long experience with Dentist in my whole life, but never met a doctor like that. Dr. Faklaris is an excellent dentist whose main priority is making sure his patients are comfortable and get the best dentistry he can offer. He took the time to explain every procedure he was doing to do for me in the next visits. I would highly recommend Dr. Ioannis to anyone who needs a dentist! Sawsan Khattab, Head of Operations
It was an amazing experience of having my baby delivery in Saudi German Hospital Dubai.I had a vaginal delivery which was just very relaxing and calm. Saudi German Hospital has an amazing labor delivery team who takes care of the patient from head to toe. Not to mention the aftercare which was also amazing & very well drafted. The whole experience has affirmed my faith in the services of Saudi German Hospital-Dubai. Ms. Grainne Sullivan
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